Course Structure
Unit 1 - Working within the Private Security Industry
- Know the main characteristics of the Private Security Industry
- Understand legislation as it applies to the individual in carrying out a licensable activity
- Understand the importance of safe working practices to comply with legal requirements
- Understand fire procedures in the workplace
- Understand emergencies and the importance of emergency procedures
- Understand the importance of communication skills and customer care
Unit 2 - Working as a Door Supervisor within the Private Security Industry
- Understand the role and objectives of a door supervisor
- Understand civil and criminal law relevant to a door supervisor
- Understand searching relevant to a door supervisor
- Understand powers of arrest relevant to a door supervisor
- Understand drug-misuse issues and procedures relevant to the role of a door supervisor
- Understand incident recording and crime scene preservation relevant to the role of a door supervisor
- Understand licensing law and social responsibility relevant to the role of a door supervisor
- Understand emergency procedures which should be followed by a door supervisor
- Understand how a door supervisor can help to keep vulnerable people safe
- Understand queue management and venue capacity responsibilities relevant to a door supervisor
Unit 3 - Conflict Management within the Private Security Industry
- Understand the principles of conflict management appropriate to their role.
- Understand how to recognise, assess and reduce risk in conflict situations
- Understand how to communicate effectively in emotive situations and de-escalate conflict.
- Understand how to develop and use problem solving strategies for resolving conflict.
- Understand good practice to follow after conflict situations
Unit 4 - Physical Intervention Skills within the Private Security Industry
- Understand physical interventions and the implications of their use
- Understand how to reduce the risk of harm when physical intervention skills are used.
- Be able to use non-aggressive physical skills to protect yourself and others
- Be able to use non-pain related standing, holding and escorting techniques, including non-restrictive and restrictive skills
- Understand good practice to follow after physical interventions
Assessment
The exams consist of four multiple choice papers with pass marks of 70% and a physical intervention assessment.
